Subject: Ticket Assigned - Conversation with Afraz Ahmed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Jan 2023 11:22:57 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Afraz Ahmed Afraz Ahmed                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi afraz ahmed, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9410233827 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP011323000972     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  971582118096            03:15 PM, 14th Jan                   Mais                   Hi Afraz, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:15 PM, 14th Jan                   Mais                   We can see that you have contacted us regarding your order 9410233827           03:15 PM, 14th Jan                   Mais                   We have checked for you and found via your order tracking number that your order 9410233827 has been out for delivery on 14-1-23, and we hope it will be delivered to you as soon as possible.           03:16 PM, 14th Jan                     Afraz Ahmed                    Yes , I want to enquire about my order           03:16 PM, 14th Jan                     Afraz Ahmed                    I have requested that kindly  ask to delivery guy Deliver my order by today , I have to leave from the hotel/ my delivery address around 17:00           03:18 PM, 14th Jan                   Mais                   Please note that your order is on it's way to you, and you will be contacted by the courier before delivering the order, so please arrange with him to deliver your items at your specified time and to your specified place           03:18 PM, 14th Jan                     Afraz Ahmed                    Ok,           03:19 PM, 14th Jan                   Mais                   Is there anything else I can assist you with?           03:20 PM, 14th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:22 PM, 14th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5586149