Subject: Ticket Assigned - Conversation with Talha Chuhan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Jan 2023 11:09:23 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Talha Chuhan Talha Chuhan                    Customer:  Start Again Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi talha chuhan, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7810399156 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0114230003196     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0097337131618            03:00 PM, 14th Jan                     Talha Chuhan                    Ok waiting           03:00 PM, 14th Jan                     Talha Chuhan                    I ordered yesterday  and still I haven’t received my order           03:01 PM, 14th Jan                     Talha Chuhan                    My order number is 7810399156           03:01 PM, 14th Jan                   Mais                   Hi Talha, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:01 PM, 14th Jan                     Talha Chuhan                    When I try to track this number it shows no product found or no tracking found           03:01 PM, 14th Jan                   Mais                   Please accept our full apologies for the inconvenience caused to you and for the delay           03:01 PM, 14th Jan                   Mais                   Please give me a minute to check.           03:01 PM, 14th Jan                     Talha Chuhan                    Ok           03:02 PM, 14th Jan                     Talha Chuhan                    Give me number of the driver or any thing so that I can contact the driver           03:03 PM, 14th Jan                     Talha Chuhan                    ???           03:05 PM, 14th Jan                   Mais                   Kindly accept our full apology for the delay, and please note that the expected date of the order to be delivered is 14-1-23, so please allow us till the end of this day           03:05 PM, 14th Jan                     Talha Chuhan                    Okay you have any number of the driver ?           03:06 PM, 14th Jan                   Mais                   As well, please accept our full apology that we do not have the courier's numbers, however you will be contacted by him before delivering the order, so please arrange with him to deliver the order at your specified time and way           03:06 PM, 14th Jan                     Talha Chuhan                    Ok           03:06 PM, 14th Jan                     Talha Chuhan                    Thanks           03:06 PM, 14th Jan                   Mais                   Is there anything else I can assist you with?           03:07 PM, 14th Jan                     Talha Chuhan                    No           03:07 PM, 14th Jan                     Talha Chuhan                    Thanks           03:07 PM, 14th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:09 PM, 14th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5586090