Subject: Ticket Assigned - Conversation with Deepti
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 14 Jan 2023 10:50:11 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Deepti Deepti                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  deepti Bot:  Hi deepti, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Talk to an agent Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9410293188 Bot:    Great news! ? Your order is ready for pick-up   Please check your email or SMS for more details. Don't forget to collect your order within 14 days to avoid cancellation.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0504904388            02:39 PM, 14th Jan                   Mais                   Hi Deepti, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           02:41 PM, 14th Jan                   Mais                   We can see that you have contacted us regarding your order 9410293188           02:41 PM, 14th Jan                     Deepti                    Hello Mais           02:41 PM, 14th Jan                     Deepti                    I wanted to check if there is any possibility of having my order delivered           02:41 PM, 14th Jan                     Deepti                    You there?           02:43 PM, 14th Jan                   Mais                   Kindly note that we are unbale to change the delivery method of the order after it has been confirmed           02:44 PM, 14th Jan                     Deepti                    Ok           02:44 PM, 14th Jan                   Mais                   However, the order is ready for pick up right now and anyone from your end can collect the items on your behalf if you wish           02:44 PM, 14th Jan                   Mais                   Is there anything else I can assist you with?           02:47 PM, 14th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           02:49 PM, 14th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5586008