Subject: New Reply Received - Re: تم إلغاء إرجاع طلبك
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 14 Jan 2023 08:58:02 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Re: تم إلغاء إرجاع طلبك  Ticket comment <div> <font>

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<div style="margin: 0in 0in 8pt; line-height: normal"><span style="font-size: 12pt">Dear
valued customer </span></div>
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<div style="margin: 0in 0in 8pt"><span style="line-height: 107%; font-size: 12pt">Thank you
for using Aramex shipping services.</span></div>
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<div style="margin: 0in 0in 8pt"><span style="line-height: 107%; font-size: 12pt">Please note
that your pickup request has been canceled based on the customer request <strong><span style="color: rgb(0, 0, 0)">Reference</span></strong> <span style="color: rgb(0, 0, 0)"><b>A119E33 </b></span></span></div>
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<div style="margin: 0in 0in 8pt"><span style="line-height: 107%; font-size: 12pt">Please don’t
hesitate to contact us for any further assistance.</span></div>
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<div style="margin: 0in 0in 0pt"><b><span style="color: black; font-size: 12pt">Shady Tawfik</span></b></div>
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<div style="margin: 0in 0in 0pt"><span style="color: black">T.  +201203331544</span></div>
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<span style="color: black">A. </span><span style="color: red">///</span><span style="color: black"> obstinate.terms.bright</span>
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<a href="https://www.aramex.com/" rel="noreferrer"><span style="color: rgb(19, 40, 75); font-size: 7.5pt; text-decoration: none; text-underline: none"><font><img width="26" height="26" style="width: 0.27in; height: 0.27in" alt="cid:[email-masked]"></font></span></a><a href="https://www.facebook.com/Aramex/" rel="noreferrer"><span style="color: rgb(19, 40, 75); font-size: 7.5pt; text-decoration: none; text-underline: none"><font><img width="26" height="26" style="width: 0.27in; height: 0.27in" alt="cid:[email-masked]"></font></span></a><a href="https://twitter.com/aramex" rel="noreferrer"><span style="color: rgb(19, 40, 75); font-size: 7.5pt; text-decoration: none; text-underline: none"><font><img width="26" height="26" style="width: 0.27in; height: 0.27in" alt="cid:[email-masked]"></font></span></a><a href="https://www.instagram.com/aramex/" rel="noreferrer"><span style="color: rgb(19, 40, 75); font-size: 7.5pt; text-decoration: none; text-underline: none"><font><img width="26" height="26" style="width: 0.27in; height: 0.27in" alt="cid:[email-masked]"></font></span></a><a href="https://www.youtube.com/aramextv" rel="noreferrer"><span style="color: rgb(19, 40, 75); font-size: 7.5pt; text-decoration: none; text-underline: none"><font><img width="26" height="26" style="width: 0.27in; height: 0.27in" alt="cid:[email-masked]"></font></span></a><a href="https://www.linkedin.com/company/aramex/" rel="noreferrer"><span style="color: rgb(19, 40, 75); font-size: 7.5pt; text-decoration: none; text-underline: none"><font><img width="26" height="26" style="width: 0.27in; height: 0.27in" alt="cid:[email-masked]"></font></span></a><a href="https://wa.me/0097145031111" rel="noreferrer"><span style="color: rgb(19, 40, 75); font-size: 7.5pt; text-decoration: none; text-underline: none"><font><img width="26" height="26" style="width: 0.27in; height: 0.27in" alt="cid:[email-masked]"></font></span></a>
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<div>From:<span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 1/13/2023 11:12:00 AM<br><b>To:</b> [email-masked];[email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: RE: [#5542954] - Re: تم إلغاء إرجاع طلبك</span>
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<div class="MsoNormal">Dears,</div>
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<div class="MsoNormal">Please assist to send all Egypt requests to: <a id="OWAAM4A00200A53954669BB96D58CC453C598" href="mailto:[email-masked]" rel="noreferrer">
<span style="background: rgb(225, 223, 221); color: rgb(43, 87, 154); text-decoration: none">@Service Center - CAI E-commerce A</span></a>. Thanks.</div>
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<div class="MsoNormal">Thanks and Regards,</div>
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<div class="MsoNormal"><b><span style="font-size: 12pt">Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style="font-size: 10pt">Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style="font-size: 10pt">T.  +971 4 6076421</span></div>
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<div class="MsoNormal"><span style="font-size: 10pt">T.  +966 115121821</span></div>
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<b>From:</b> Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, January 13, 2023 1:45 AM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;; Ahmad Alawneh &lt;[email-masked]&gt;; [email-masked]<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#5542954] - Re: تم إلغاء إرجاع طلبك</div>
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<strong><span style='color: red; font-family: "Calibri",sans-serif; font-size: 10.5pt'>[CAUTION: EXTERNAL EMAIL] </span></strong><span style="color: red; font-size: 10.5pt">This email originated
<strong><span style='font-family: "Calibri",sans-serif'>outside</span></strong> of Aramex.
<strong><span style='font-family: "Calibri",sans-serif'>DO NOT CLICK</span></strong> on
<strong><span style='font-family: "Calibri",sans-serif'>LINKS</span></strong> or <strong>
<span style='font-family: "Calibri",sans-serif'>ATTACHMENTS </span></strong>unless you recognize the sender and know the content is safe. If you suspect the email to be a SPAM or a PHISHING email, please forward the email to
<strong><span style='font-family: "Calibri",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color: red">[email-masked]</span></a>. #BeCyberSmart</span></strong></span><span style="font-size: 11.5pt"></span>
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">Hi Team,<br>
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Please be informed that we have recreated return request and requesting again to arrange the return collection on a high priority.<br>
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Problem Statement: Late Collection<br>
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Order Date : Dec 30, 2022<br>
Order ID: 2110057657<br>
Tracking ID: 47793874015<br>
Assistance Required: Need Urgent Collection<br>
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Customer's address: Sheikh Zayed, the first district, the third neighborhood, Al-Nozha Street, Building No. 9, Flat 403<br>
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Customer's contact number: 01023629493 - 01023626318<br>
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Issue Description: The return request was recreated on 1/2/23  and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br>
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Regards,</span></div>
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<span style="font-family: -apple-system; font-size: 10.5pt">تشغيل الأربعاء, 11 يناير في 7:25 ص
<span class="separator">, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">Please be informed that we have recreated return request and requesting again to arrange the return collection on a high priority.</span></div>
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">Problem Statement: Late Collection</span></div>
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">Order Date : Dec 30, 2022<br>
Order ID: 2110057657</span></div>
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">Tracking ID: 47793622321</span></div>
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">Assistance Required: Need Urgent Collection</span></div>
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">Customer's address: Sheikh Zayed, the first district, the third neighborhood, Al-Nozha Street, Building No. 9, Flat 403</span></div>
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">Customer's contact number: 01023629493 - 01023626318</span></div>
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">Issue Description: The return request was recreated on 1/2/23  and till now the item has not collected from the customer so kindly arrange the collection on priority basis.</span></div>
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">Regards,</span></div>
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">Bahashwan.</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5542954