Subject: Note Added - [#5585155] طلب ارجاع
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 14 Jan 2023 08:10:35 +0000

Hi ,    Geneva Rizza added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5585155    Subject:  طلب ارجاع   Requester: Mahmoudali481991    Note Content:   <div dir="ltr">Dear Mais, <div><br></div>
<div>Please be informed that the collection was attempted 2 times but the customer was not answering the calls and the address was incomplete. We already connected the customer and got the proper address, the collection will be arranged tomorrow. </div>
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<div>On Sat, Jan 14, 2023 at 10:59 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Team,</div>
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<div dir="ltr">Problem Statement: Late Collection <br>Order Date : ​Dec 31, 2022<br>Order ID: ​8408273252<br>Tracking ID: ​7001126871<br>Assistance Required: Need Urgent Collection<br><br>Issue Description: The return request was created on 9-1-23 and till now the item has not collected from the customer so kindly  arrange the collection on priority basis.</div>
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<div dir="ltr">Customer's contact number: 50303149<br><br>Regards, </div>
<div dir="ltr">Mais.</div>
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<div style="color:rgb(34,34,34);font-family:georgia,serif"><span style="font-size:12px;color:rgb(0,0,0);font-family:Helvetica">Best Regards,</span></div>
<div style="color:rgb(34,34,34);font-family:georgia,serif">
<b style="font-size:12px;color:rgb(0,0,0);font-family:Helvetica">Geneva Rizza Rondaris</b><br>
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<span style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px">Customer Service Supervisor</span><div>
<i style="color:rgb(255,38,0);font-family:Helvetica;font-size:12px;font-weight:700"></i><span style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px">+965 55434914</span><br style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTQwODk5MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._nEq3rYswhj0izwFlgu8O9z68zdgSRcHwj7kljUoD8E" data-id="2044009408990" alt="porter express_logo_red.jpg" width="111" height="91" style="color: rgb(34, 34, 34); margin-right: 0px"><br style="color:rgb(34,34,34)"><span style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px"><div>Sharq, Jaber Al Mubarak Street,<br>Al Neama Tower<br>4th Floor <br>+965 2209 1221<div><a href="http://www.porterex.com/" style="color:rgb(17,85,204)" target="_blank" rel="noreferrer"><font color="#ff2600"><b><i>porterex.com</i></b></font></a></div>
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