Subject: Ticket Assigned - Conversation with Megala
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 02 Mar 2023 11:09:34 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Megala Megala                    Hi           02:52 PM, 02nd Mar                     Megala                    The person came and collected the parcel.           02:52 PM, 02nd Mar                     Megala                    How to refund?           02:53 PM, 02nd Mar                   Mais                   Hi Megala, Good Evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           02:55 PM, 02nd Mar                   Mais                   Could you please confirm if this is the intended order 9416553557 ?           02:55 PM, 02nd Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           02:57 PM, 02nd Mar                   Mais                   I have not received a response from you still, please confirm if we are still connected?           02:59 PM, 02nd 
 Mar                     Megala                    Yes           02:59 PM, 02nd Mar                     Megala                    Same number           02:59 PM, 02nd Mar                     Megala                    Hello           03:01 PM, 02nd Mar                   Mais                   Please give me a minute to check.           03:01 PM, 02nd Mar                     Megala                    Ok           03:01 PM, 02nd Mar                   Mais                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           03:04 PM, 02nd Mar                   Mais                   Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           03:04 PM, 02nd Mar                     Megala                    How are         
   03:05 PM, 02nd Mar                     Megala                    How will you relaa           03:05 PM, 02nd Mar                     Megala                    How will you repay           03:05 PM, 02nd Mar                     Megala                    To the account?           03:06 PM, 02nd Mar                   Mais                   Yes sure to the same card which you paid from           03:06 PM, 02nd Mar                     Megala                    Ok. Thank you.           03:07 PM, 02nd Mar                   Mais                   Is there anything else I can assist you with?           03:08 PM, 02nd Mar                     Megala                    Nothing.           03:09 PM, 02nd Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           03:09 PM, 02nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/57783
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