Subject: Ticket Assigned - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Mar 2023 13:02:45 +0000 (UTC)

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Click & Collect Worst Experience!!!
Order # 9414407920
Complain # 5723740

I had placed an order on 12th February, 2023 with click &collect option from Jimi Mall, Centrepoint location.
It's been 9days now, the product is still showing processing under order history. Upon calling the customer care, they have registered a complaint, it is already 3 days for the followup there is no update on my order. After no response, I have even requested for the cancellation of my order, yet there is no change in the order history. 
Centrepoint has been the worst experience for online shopping, there is no concrete reply from any one neither at the store nor from the call centre.

Hoping for you to be little attentive and responsive to your customer atleast.

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Riddhi https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5735176