Subject: Ticket Assigned - Conversation with Atithi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 01 Mar 2023 12:08:51 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Atithi Atithi                    I got a msg that it is delivered           03:51 PM, 01st Mar                     Atithi                    But i did not get anything           03:51 PM, 01st Mar                     Atithi                    Can you please check and confirm           03:51 PM, 01st Mar                   Mais                   Hi Atithi, Good Evening. Thank you for contacting Babyshop. My name is Mais. We would be happy to help you.           03:53 PM, 01st Mar                   Mais                   Could you please confirm if this is the intended order 9416801908?           03:54 PM, 01st Mar                     Atithi                    9416801908           03:54 PM, 01st Mar                     Atithi                    Yes           03:54 PM, 01st Mar                     Atithi                    I need to know where they delivered           03:54 PM, 01st Mar                   Mais                   Could you please check with your family members?           03:54 PM, 01st Mar                     Atithi                    I asked for office delivery in office 701           03:54 PM, 01st Mar                     Atithi                    Has he delivered in residence?           03:54 PM, 01st Mar                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:56 PM, 01st Mar                     Atithi                    Please I am waiting           03:57 PM, 01st Mar                   Mais                   Sorry for the delay, we are still checking           04:00 PM, 01st Mar                     Atithi                    Can you give me his number           04:01 PM, 01st Mar                     Atithi                    I am just down the building           04:01 PM, 01st Mar                     Atithi                    I have to take the package and go somewhere           04:01 PM, 01st Mar                   Mais                   Kindly accept our full apology that we do not have the courier's numbers           04:02 PM, 01st Mar                   Mais                   However, could you please check if this is your address           04:02 PM, 01st Mar                   Mais                            04:02 PM, 01st Mar                     Atithi                    No           04:02 PM, 01st Mar                     Atithi                    This is residence           04:03 PM, 01st Mar                   Mais                   Could you please share with us your exact address           04:03 PM, 01st Mar                     Atithi                    I am in the office 701           04:03 PM, 01st Mar                     Atithi                    Office 701, Burj Al Salam           04:03 PM, 01st Mar                     Atithi                    Sheikh Zayed Road           04:03 PM, 01st Mar                     Atithi                    https://maps.google.com/maps?q=25.2296474,55.2862861           04:04 PM, 01st Mar                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             04:06 PM, 01st Mar                   Mais                   We will get in touch with you at the soonest we can           04:06 PM, 01st Mar                   Mais                   Is there anything else I can assist you with?           04:07 PM, 01st Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a nice day!           04:08 PM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5772983