Subject: Ticket Assigned - Conversation with Sandy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Mar 2023 11:59:06 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sandy Sandy                    any updates ?           03:25 PM, 01st Mar                     Sandy                    for my order           03:26 PM, 01st Mar                     Sandy                    i need any reponese please           03:26 PM, 01st Mar                     Sandy                    hello !!           03:27 PM, 01st Mar                   Mais                   Hi Sandy, Good Evening. Thank you for contacting Centrepoint.. My name is Mais. We would be happy to help you.           03:31 PM, 01st Mar                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:31 PM, 01st Mar                     Sandy                    please harry i need the order or my money !!           03:32 PM, 01st Mar                   Mais                   Could you please confirm if this is the intended order 9416716273?           03:34 PM, 01st Mar                     Sandy                    yes           03:34 PM, 01st Mar                     Sandy                    that is the order           03:34 PM, 01st Mar                   Mais                   Could you please elaborate your query? as this order has been delivered successfully           03:37 PM, 01st Mar                     Sandy                    i did not receive the order !!           03:37 PM, 01st Mar                   Mais                   Could you please check with your family members?           03:39 PM, 01st Mar                     Sandy                    no one contact with me           03:39 PM, 01st Mar                     Sandy                    i check them all           03:39 PM, 01st Mar                     Sandy                    i did not receive the order !!!!           03:39 PM, 01st Mar                   Mais                   Please give me a minute to check.           03:39 PM, 01st Mar                     Sandy                    fine           03:40 PM, 01st Mar                     Sandy                    westburry business tower, 17 , 1703,           03:40 PM, 01st Mar                     Sandy                    this is the address i already there           03:40 PM, 01st Mar                     Sandy                    and no one contact with me           03:40 PM, 01st Mar                     Sandy                    i need the delivery man number           03:40 PM, 01st Mar                     Sandy                    so i can contact with him           03:41 PM, 01st Mar                   Mais                   Please allow me a minute, so that i can check for you further           03:42 PM, 01st Mar                     Sandy                    ok           03:43 PM, 01st Mar                   Mais                   Could you please check if this is your address           03:45 PM, 01st Mar                   Mais                            03:45 PM, 01st Mar                     Sandy                    this is my adress           03:46 PM, 01st Mar                     Sandy                    but i did not receive it           03:46 PM, 01st Mar                     Sandy                    three is 2 Westbury towers           03:47 PM, 01st Mar                     Sandy                    1 business and other residence           03:47 PM, 01st Mar                     Sandy                    can you please give me the delivery man number           03:48 PM, 01st Mar                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             03:48 PM, 01st Mar                   Mais                   We will get in touch with you and update you at the soonest we can           03:48 PM, 01st Mar                     Sandy                    so i can know where he is put the order!           03:49 PM, 01st Mar                   Mais                   Please allow us the time and we will check for you and update you accordingly           03:49 PM, 01st Mar                     Sandy                    give me his number !!!           03:50 PM, 01st Mar                     Sandy                    wht a is wrong with that           03:50 PM, 01st Mar                     Sandy                    that will be easier!           03:50 PM, 01st Mar                   Mais                   Kindly accept our full apology that we do not have the courier's numbers, however we will check and update you           03:50 PM, 01st Mar                     Sandy                    fine !!!!           03:50 PM, 01st Mar                   Mais                   Is there anything else I can assist you with?           03:52 PM, 01st Mar                     Sandy                    I need the package           03:52 PM, 01st Mar                     Sandy                    You didn’t help me           03:53 PM, 01st Mar                     Sandy                    Or give me my money           03:53 PM, 01st Mar                   Mais                   Please allow us the time, we will check and update you accordingly           03:55 PM, 01st Mar                   Mais                   Please rest assured that  any problem you face when shopping with us will be solved in a way that makes you satisfied, your happiness and comfort are important to us.           03:55 PM, 01st Mar                   Mais                   Is there anything else I can assist you with?           03:56 PM, 01st Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:58 PM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5772894