Subject: Ticket Assigned - Conversation with Meghana
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 01 Mar 2023 10:46:12 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Meghana Meghana                    Hi           02:33 PM, 01st Mar                     Meghana                    Sorry, Order 9416895837 was not processed successfully. Please try again or use Cash on Delivery at https://maxfashion.app.link/Mb8pz69kOxb           02:33 PM, 01st Mar                     Meghana                    When can I get the my return of this           02:34 PM, 01st Mar                   Mais                   Hi Meghana, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           02:38 PM, 01st Mar                   Mais                   We'd like to confirm you that order 9416895837 has not been placed successfully as the payment from your credit card used has been unsuccessful.   Please note that the transaction has only been authorized and not captured. An authorized transaction means that 
 the transaction amount has been blocked by the card issuing bank.  If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.            02:38 PM, 01st Mar                   Mais                   Knowing that you have a new order 9416895861 dated on 1-3-23 with a value of AED27.00 and it paid by Visa. It is under delivery to the store and it will be delivered to you as soon as possible.ready for pick up           02:39 PM, 01st Mar                   Mais                   Knowing that you have a new order 9416895861 dated on 1-3-23 with a value of AED27.00 and it paid by Visa. It is under delivery to the store and it will be ready for pick up as soon as possible.           02:39 PM, 01st Mar                   Mais                   Is there anything else I can assist you with?           02:42 PM, 01st Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with 
 Max.  Have a nice day!           02:45 PM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5772459