Subject: Ticket Assigned - Conversation with eman
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 01 Mar 2023 09:43:53 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with eman eman                    Hi           01:15 PM, 01st Mar                   Mais                   Hi Eman, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           01:16 PM, 01st Mar                     eman                    This order           01:17 PM, 01st Mar                     eman                    The black pants I want to return           01:17 PM, 01st Mar                   Mais                   Please give me a minute to check.           01:20 PM, 01st Mar                   Mais                   Could you please confirm if you have handed it to the courier or not?           01:22 PM, 01st Mar                     eman                    I make a return request but I forget to put vit with the other pcs  I called you and your answer was the only pcs collected will  be refunded plus  u can't cance
 l and reorder return for this piece           01:23 PM, 01st Mar                   Mais                   We would like to inform you that a return request has been created for the product  from the order 9415653171 dated on 1-3-23 and the item will be received by the transport partner LMG within 3 to 5 working days .           01:25 PM, 01st Mar                     eman                    Can I return  it  by the store           01:26 PM, 01st Mar                     eman                    And can I use my credit in the store           01:26 PM, 01st Mar                   Mais                   Yes sure you can, please confirm your wis about returning at the store so that we can cancel the online return request           01:26 PM, 01st Mar                     eman                    I am not sure yet   Keep the request  And how can I return within the store without pill           01:28 PM, 01st Mar                   Mais                   Kindly note that we have sent the invoice 
 of the order to your email [email-masked]           01:29 PM, 01st Mar                   Mais                   In case you want to return at the store please contact us again so that we can cancel the online one           01:29 PM, 01st Mar                     eman                    This mail not working           01:29 PM, 01st Mar                     eman                    Why am not allowed to make request  or cancel it within the application           01:30 PM, 01st Mar                   Mais                   Please accept our full apology for this, we will do our best to raise our quality service in order to improve our performance           01:32 PM, 01st Mar                     eman                    It's Ok ,can you send my pill here or give you an active mail to send           01:33 PM, 01st Mar                   Mais                   Please give me a minute to check.           01:34 PM, 01st Mar                   Mais                   Sorry for the delay, we
  are still checking           01:39 PM, 01st Mar                     eman                    I am waiting           01:39 PM, 01st Mar                   Mais                   We kindly ask you to please check the attached file to find the invoice of your order.           01:40 PM, 01st Mar                   Mais                   * File attached - INVOICE_88888001452120230221.pdf *             01:40 PM, 01st Mar                     eman                    I can use this at store or they will ask for scan code           01:42 PM, 01st Mar                   Mais                   Is there anything else I can assist you with?           01:42 PM, 01st Mar                   Mais                   You can use it at the store           01:42 PM, 01st Mar                     eman                    Thanks alot ?           01:42 PM, 01st Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           01:43 PM, 01st M
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