Subject: Ticket Assigned - Conversation with Maha Zaytoun
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Mar 2023 09:23:08 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Maha Zaytoun Maha Zaytoun                    Good afternoon           01:12 PM, 01st Mar                     Maha Zaytoun                    Excuse me           01:12 PM, 01st Mar                     Maha Zaytoun                    I’ve a delivery from you           01:12 PM, 01st Mar                   Mais                   Hi Maha, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           01:12 PM, 01st Mar                   Mais                   Please give me a minute to check.           01:12 PM, 01st Mar                     Maha Zaytoun                    The guy came yesterday at 1 o’clock and I told him I’m not at home and I will be at home at 3:30           01:13 PM, 01st Mar                     Maha Zaytoun                    And I told him every day I’m at home after 3:30           01:14 PM, 01st Mar                     Maha Zaytoun                    He called me today           01:14 PM, 01st Mar                     Maha Zaytoun                    At 1 o’clock also           01:15 PM, 01st Mar                   Mais                   Please be assured as we have now escalated this issue to our courtier team and they are closely working on this to fix it for you.             01:16 PM, 01st Mar                   Mais                   We will get in touch with you at the soonest we can           01:16 PM, 01st Mar                     Maha Zaytoun                    When I told him I’m not at home and I told you yesterday he disconnected the line without listening?           01:16 PM, 01st Mar                   Mais                   Please accept our full apology for this, kindly allow us the time and we will do the needful           01:18 PM, 01st Mar                   Mais                   Is there anything else I can assist you with?           01:20 PM, 01st Mar                     Maha Zaytoun                    No thanks but I want to know when I will receive my order           01:21 PM, 01st Mar                   Mais                   Please allow us 24 hours           01:21 PM, 01st Mar                     Maha Zaytoun                    Ok no problem           01:21 PM, 01st Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           01:22 PM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5771945