Subject: Ticket Assigned - Conversation with Joana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Mar 2023 09:21:57 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Joana Joana                    Hello           01:15 PM, 01st Mar                   Mais                   Hi Joana, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           01:15 PM, 01st Mar                     Joana                    How r u Maid           01:16 PM, 01st Mar                     Joana                    Sorry Mais           01:16 PM, 01st Mar                     Joana                    I was shopping online and tried to checkout 3 times and payed theough apple pay           01:16 PM, 01st Mar                     Joana                    But dont know if the money is withdrawn and if the ordwr is confirmed           01:17 PM, 01st Mar                     Joana                    Can u help me and check           01:17 PM, 01st Mar                     Joana                    ?           
 01:17 PM, 01st Mar                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:18 PM, 01st Mar                   Mais                   Kindly note that we are unable to find any order has been created today with this contact number +971565599033           01:19 PM, 01st Mar                   Mais                   So the order has not been placed and the amount has not been deducted, and we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.           01:20 PM, 01st Mar                     Joana                    Ok thank u i will try that           01:20 PM, 01st Mar                   Mais                   Is there anything else I can assist you with?           01:21 PM, 01st Mar                     Joana                    Thank u..no           01:21 PM, 01st Mar                   Mais                   It wa
 s a pleasure to assist you. Thank you for shopping with Centrepoint,.  Have a nice day!           01:21 PM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5771936