Subject: Note Added - [#5663797] damaged wwd
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Mar 2023 06:39:36 +0000 (UTC)

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5663797    Subject:  damaged wwd   Requester: umfahadm92    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM086DA1B66E62432F91D1DE4FA4D62667" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@support cen</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">This product is not having any issue. Sitting position is adjusted by strap at back side.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please advise customer to do the needful.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,<br>
Ankur</span></div>
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<div>From:<span lang="EN-US"> Deepak Kumar Shah &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, 1 March 2023 10:30 AM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;; support cen &lt;[email-masked]&gt;; Ravi Sankar Podiyattillam &lt;[email-masked]&gt;; Christopher Kumar &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5663797] - damaged wwd</span>
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<div class="MsoNormal">Hi Ankur,</div>
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<div class="MsoNormal">This Graco product back seat are designed in this way because it’s had strap to adjust back rest.</div>
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<div class="MsoNormal">Regards </div>
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<div class="MsoNormal">Deepak</div>
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<div class="MsoNormal">Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
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<b><span style="color:black">From:</span></b><span style="color:black"> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Wednesday, March 1, 2023 2:09:04 AM<br>
<b>To:</b> support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Christopher Kumar
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Deepak Kumar Shah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5663797] - damaged wwd</span> </div>
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<div class="xmsonormal">++<a id="OWAAM2CA1EFE1E4A942FCB86551016E72FAB1" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Deepak Kumar Shah</span></a>,</div>
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<div class="xmsonormal">Can you please advice on below query?</div>
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<div class="xmsonormal">Regards,</div>
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<div class="xmsonormal">Ankur</div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, 28 February 2023 4:01 PM<br>
<b>To:</b> Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Christopher Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5663797] - damaged wwd</span>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System">Could you please update us on this issue on a priority? </span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-Apple-System">Issue description: Replacement approval.<br>
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Order ID: 9412548981<br>
Tracking ID: FC013023001453<br>
Item ID: 0 165089265- Graco Breaze Lite 2 Baby Stroller with Canopy<br>
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The customer has contacted us that he received the order on damaged item, he asked for exchange for the item.<br>
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Thanks for your help!<br>
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Regards,<br>
Mais.</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5663797:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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