Subject: Ticket Assigned - Conversation with ……
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Feb 2023 14:13:33 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with …… ……                    Hi           05:54 PM, 28th Feb                     ……                    I want to return something           05:56 PM, 28th Feb                   Mais                   Hi Taimia, Good Evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           05:56 PM, 28th Feb                   Mais                   Please share with us the name of the item you want to return as it is on the site           05:56 PM, 28th Feb                     ……                    But it is shows me that i did not receive the order           05:57 PM, 28th Feb                     ……                    But i have received it           05:58 PM, 28th Feb                   Mais                   Please share with us the name of the item and we will check it from our end           06:00 PM, 28th Feb                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           06:01 PM, 28th Feb                   Mais                   I have not received a response from you still, please confirm if we are still connected?           06:03 PM, 28th Feb                     ……                    Set of 2 - Assorted Padded T-shirt Bra with Hook           06:04 PM, 28th Feb                   Mais                   We understand you are facing issue with the item you recently purchased from our website. Unfortunately the item you are trying to return comes under the category of non-returnable products which explains why you cannot see a return option.           06:09 PM, 28th Feb                   Mais                   As per the policy, these products sold on our website and on our stores are non-returnable products. Hence, they can't be returned or exchanged.           06:09 PM, 28th Feb                   Mais                   Is there anything else I can assist you with?           06:11 PM, 28th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           06:13 PM, 28th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5768295