Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 28 Feb 2023 13:44:04 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi I need to check my order status please           05:30 PM, 28th Feb                     User                             05:30 PM, 28th Feb                   Mais                   Dear customer, Good Evening. Thank you for contacting Home Centre. My name is Mais. We would be happy to help you.           05:31 PM, 28th Feb                   Mais                   Please give me a minute to check.           05:31 PM, 28th Feb                     User                    Ok           05:32 PM, 28th Feb                     User                    Are you there ?           05:37 PM, 28th Feb                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           05:37 PM, 28th Feb                     User                    99707955           05:37 PM, 28th Feb                     User                    salmiya block 9 str Sayed yaseen           05:38 PM, 28th Feb                     User                    alQanaa tower           05:38 PM, 28th Feb                     User                    app b10           05:38 PM, 28th Feb                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             05:39 PM, 28th Feb                   Mais                   We will get in touch with you at the soonest we can           05:39 PM, 28th Feb                     User                    ok           05:39 PM, 28th Feb                     User                    waiting for you           05:39 PM, 28th Feb                   Mais                   Is there anything else I can assist you with?           05:41 PM, 28th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a nice day!           05:43 PM, 28th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5768086