Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 28 Feb 2023 13:15:14 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           05:06 PM, 28th Feb                   Mais                   Dear customer, Good Evening. Thank you for contacting Home Centre. My name is Mais. We would be happy to help you.           05:07 PM, 28th Feb                     User                    I want to cancel my order please           05:10 PM, 28th Feb                     User                    order number is 8416164209.           05:10 PM, 28th Feb                     User                    The driver called me and i told him i dont want it           05:10 PM, 28th Feb                     User                    Can u please refund me the invoice           05:10 PM, 28th Feb                   Mais                   Please allow us the time so that the items can be returned to the warehouse and we will process the refund           05:11 PM, 28th Feb            
          User                    Ok           05:13 PM, 28th Feb                     User                    How can i know the updates ?           05:13 PM, 28th Feb                   Mais                   We will get in touch with you through your email           05:14 PM, 28th Feb                     User                    Ok thanks           05:14 PM, 28th Feb                   Mais                   Is there anything else I can assist you with?           05:14 PM, 28th Feb                     User                    No           05:14 PM, 28th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a nice day!           05:14 PM, 28th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5767899