Subject: New Activity [#5664210] Warranty claim for order no. 9408115898
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Feb 2023 13:12:56 +0000

Hi Mais Hasan,

Mohammad Khalid has responded to a ticket you are watching

Ticket 

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5664210#5664210 

Warranty claim for order no. 9408115898 

Requester 

Deepika  [email-masked]

    Agent Response 

Note pushed from #5737656   
 Hi Team, 
   
 Regarding the following cx is complaining that the item was already picked up. 
   
 Address from where the bag was picked up is flat 203, Manazil Al Barsha1 (ghurair building 1094), Dubai  Date of pick up 12 feb 2023  Mobile no of person who picked up 0526001808  Time of pick up 1.20 pm 
   
 Kindly check the same at your end, and help us to resolve the issue on priority. 
 
 Problem Statement: Returns Order Date: Dec 30, 2022 Order ID: 9408115898 Tracking ID: RP021123002387 Assistance Required: Need Urgent Assistnace  Issue Description: Customer has already returned the item to the courier agent but as per the hybris return request  showing cancelled.  
   
 Kindly look into this concern and do needful.   Regards, Mohammad Khalid

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