Subject: Ticket Assigned - Conversation with Monica Melisa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Feb 2023 12:42:14 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Monica Melisa Monica Melisa                    Hi           04:30 PM, 28th Feb                     Monica Melisa                    I haven’t received my order           04:30 PM, 28th Feb                     Monica Melisa                    9416519737           04:30 PM, 28th Feb                   Mais                   Hi Monica, Good Evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:33 PM, 28th Feb                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           04:33 PM, 28th Feb                     Monica Melisa                    Hi Mais           04:33 PM, 28th Feb                     Monica Melisa                    0554683920           04:34 PM, 28th Feb                     Monica Melisa                    Ajmal Sarah Tower  Dubai, Dubai  https://maps.google.com/maps?q=25.099494934082,55.374084472656  https://foursquare.com/v/575bd396498e95e6b2305ce1           04:34 PM, 28th Feb                     Monica Melisa                    I have been ordering and if not contactable they drop out of the apartment           04:34 PM, 28th Feb                     Monica Melisa                    Yesterday I missed calls and it went undelivered           04:35 PM, 28th Feb                     Monica Melisa                    Today full day no calls           04:35 PM, 28th Feb                     Monica Melisa                    Please check           04:35 PM, 28th Feb                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             04:36 PM, 28th Feb                   Mais                   We will get in touch with you at the soonest we can           04:36 PM, 28th Feb                     Monica Melisa                    Ok           04:36 PM, 28th Feb                     Monica Melisa                    I have a baby at home so phone is on silent           04:37 PM, 28th Feb                     Monica Melisa                    The delivery guy may drop the parcel at doorstep           04:37 PM, 28th Feb                     Monica Melisa                    Thanks again           04:37 PM, 28th Feb                   Mais                   Please accept our full apology for the delay, we will do our best to deliver the order at the soonest we can           04:38 PM, 28th Feb                   Mais                   Is there anything else I can assist you with?           04:39 PM, 28th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:41 PM, 28th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5767678