Subject: New Activity [#5641896] Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 27 Feb 2023 14:13:52 +0000

Hi Mais Hasan,

Ankkur Gupta has responded to a ticket you are watching

Ticket 

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5641896#5641896 

Returns 

Requester 

شيماء  [email-masked]

    Agent Response 

Hi @Babyshop<mailto:[email-masked]>,

What is the feedback from store. Can you please ask from customer & update here.

Hi @Anthony Clement<mailto:[email-masked]>,

Can you please request store team to assist customer when they visit stores for help on specific products.
The customer visited a nearby store, but they could not help him.
Store address : Babyshop Near NMC hospital - Airport street

Order id: 9403435775
Order date: Nov 29, 2022
Tracking id: ​FC113022000285
Item id: 162652557 - Medela Swing Flex Breast Pump

Issue description: The customer ​purchased the item on Nov 29, 2022 and received it on 11/30/22, and she is complaining that it is not working now. Please advise for further actions

Regards,
Ankur

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