Subject: Ticket Assigned - Conversation with M̆̈Ă̈R̆̈Ĭ̈Ă̈M̆̈
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 25 Feb 2023 12:45:07 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with M̆̈Ă̈R̆̈Ĭ̈Ă̈M̆̈ M̆̈Ă̈R̆̈Ĭ̈Ă̈M̆̈                    Hello           04:32 PM, 25th Feb                     M̆̈Ă̈R̆̈Ĭ̈Ă̈M̆̈                    Sorry, Order 8416233203 was not processed successfully. Please try again or use Cash on Delivery at https://maxfashion.app.link/WGfBWi8PHxb           04:32 PM, 25th Feb                     M̆̈Ă̈R̆̈Ĭ̈Ă̈M̆̈                    I received this message just now           04:32 PM, 25th Feb                     M̆̈Ă̈R̆̈Ĭ̈Ă̈M̆̈                    Which order is that exactly ? It involves what iteams ?           04:33 PM, 25th Feb                   Mais                   Hi Mariam, Good Evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:37 PM, 25th Feb                   Mais                   We'd like to confirm you that order 8416233203  has not been placed successfully as the payment from your credit card used has been unsuccessful.   Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.  If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.            04:38 PM, 25th Feb                   Mais                   Knowing that you have a new order 8416233224 dated on 25-2-23 with a value of KWD34.75 and it paid by KNET. It is under delivery and will be delivered to you as soon as possible.           04:40 PM, 25th Feb                     M̆̈Ă̈R̆̈Ĭ̈Ă̈M̆̈                    Thanks           04:40 PM, 25th Feb                   Mais                   Is there anything else I can assist you with?           04:42 PM, 25th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:44 PM, 25th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5753629