Subject: Ticket Assigned - Conversation with SHQ
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 25 Feb 2023 10:42:10 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with SHQ SHQ                    I want to cancel my order           02:34 PM, 25th Feb                     SHQ                    Because I get it from centrepoint           02:34 PM, 25th Feb                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:36 PM, 25th Feb                     SHQ                    I want to cancel my order           02:36 PM, 25th Feb                   Mais                   Could you please confirm if this is the intended order 9416059456 ?           02:36 PM, 25th Feb                     SHQ                    Yes           02:37 PM, 25th Feb                   Mais                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and 
 is with the courier now. However, we would request you to not accept the delivery of your order.           02:39 PM, 25th Feb                   Mais                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           02:39 PM, 25th Feb                   Mais                   Is there anything else I can assist you with?           02:40 PM, 25th Feb                     SHQ                    Thanks           02:40 PM, 25th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           02:41 PM, 25th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5752994