Subject: Ticket Assigned - Conversation with Sudha sheethal
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 24 Feb 2023 12:07:20 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sudha sheethal Sudha sheethal                    Hi           03:54 PM, 24th Feb                   Mais                   Hi Sudha, Good Evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           03:55 PM, 24th Feb                     Sudha sheethal                    I have requested to return my order ,there is no response from ur side           03:55 PM, 24th Feb                   Mais                   Regarding the return request form the order 9415706124, we would like to inform you that the courier is out for pick up today on 24-2-23, so please allow us the time so that we can collect your items successfully           03:58 PM, 24th Feb                   Mais                   As well, you will be contacted by the courier before the collection, so please keep your contact number active           03:58 PM, 24th Feb   
                   Sudha sheethal                    Tdy 4 to 7 fine           03:59 PM, 24th Feb                   Mais                   We will do our best to collect your items at your specified time and at the soonest we can           03:59 PM, 24th Feb                     Sudha sheethal                    Pls call me before u come thank u           04:00 PM, 24th Feb                   Mais                   Sure the courier will contact you before collecting the item           04:01 PM, 24th Feb                     Sudha sheethal                    * File attached - File.mp4 *    See one of the product is damaged           04:01 PM, 24th Feb                   Mais                   Please accept our full apology for this mistake, please allow us the time and we will collect your items at the soonest we can           04:02 PM, 24th Feb                     Sudha sheethal                    Tis s not first time,pls check d product before u send thank u           04:03 PM, 24th Feb
                    Mais                   Sure, we will do our best to raise our quality service and improve our performance in order to not repeat such mistakes again and to meet all your wish           04:04 PM, 24th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:07 PM, 24th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5750115