Subject: New Reply Received - Conversation with Quratulain Sajid
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 24 Feb 2023 11:27:41 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Conversation with Quratulain Sajid  Ticket comment <div>
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<div dir="ltr">Hello,</div>
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<div dir="ltr">Yes the issue has been resolved. There was a slight delay in the delivery but I have receieved it</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, February 24, 2023 1:19:26 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Conversation with Quratulain Sajid
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5735017</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Mais Hasan : </div>
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<div dir="ltr">Hi Anna​,</div>
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<div dir="ltr">Thank you for reaching out to us.<br>
We sincerely apologize for any inconvenience caused and for the delay.<br>
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We would like to inform you that after checking your order 9415268158, and according to the information available to us, it turns that your order was successfully picked up on 2/21/23, so could you please confirm if you have received the items?<br>
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We are looking forward to hear from you soon. Thank you for your help!<br>
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Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0)">Centrepoint </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5735017