Subject: Ticket Assigned - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 24 Feb 2023 10:46:16 +0000 (UTC)

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns I had returned mens boxer briefs which was still packed and unworn in order to exchange but it was refused that i cant echange it. I would understand if the item pack was opened but the pack was not open but straightaway was rejected to echange the item even though it was not opened. This is really frustrating as other stores do accept to exchange if the item pack is not opened plus other stores do also have hygene seal on items but in this case no hygene seal is available with centerpoint even though the store employee claims its due to hygene reasons which is not the case since the item is not opened or used. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5749485