Subject: Ticket Assigned - Conversation with ف✨
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 24 Feb 2023 10:45:30 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ف✨ ف✨                    Hi           02:34 PM, 24th Feb                     ف✨                    I have returned 2 items           02:34 PM, 24th Feb                     ف✨                    Until now I have not get refund           02:34 PM, 24th Feb                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:35 PM, 24th Feb                   Mais                   Please give me a minute to check.           02:35 PM, 24th Feb                   Mais                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           02:37 PM, 24th Feb                     ف✨                    What if I need cash?           02:38 PM, 24th Feb                   Mais                   Kindly note that you have paid for this order as a cash and in the case of returning through the online, the amount will be refunded automatically for your My Credit           02:39 PM, 24th Feb                   Mais                   And we regret to inform you that we are unable to amend on the refund method after collecting the items           02:39 PM, 24th Feb                     ف✨                    Okay           02:41 PM, 24th Feb                     ف✨                    I have           02:41 PM, 24th Feb                     ف✨                    One order from max and one center point           02:41 PM, 24th Feb                     ف✨                    The amount will be refund in different applications?           02:41 PM, 24th Feb                     ف✨                    Bcz the website is same showing same order history           02:42 PM, 24th Feb                   Mais                   Kindly note that the amount will be refunded to the account which is registered to your email, whether it was Centrepoint or Max, you can use the amount in the both           02:43 PM, 24th Feb                     ف✨                    Okay great           02:44 PM, 24th Feb                     ف✨                    Thankyou           02:44 PM, 24th Feb                   Mais                   Is there anything else I can assist you with?           02:44 PM, 24th Feb                     ف✨                    No thankyou I’ll be waiting           02:44 PM, 24th Feb                     ف✨                    I hope you will notify when the amount will be refunded           02:45 PM, 24th Feb                     ف✨                    Thankyou           02:45 PM, 24th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           02:45 PM, 24th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5749820