Subject: Ticket Assigned - Conversation with Alikutty UAE ???
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 23 Feb 2023 14:45:23 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Alikutty UAE ??? Alikutty UAE ???                    Hello soon I am waiting at max shop I came to the shop to collect the material I am very sorry for such time India but I have come to the shop now can I color my material now           06:34 PM, 23rd Feb                   Mais                   Hi Alikutty, Good Evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           06:35 PM, 23rd Feb                   Mais                   Could you please share the exact order number?           06:35 PM, 23rd Feb                     Alikutty UAE ???                    I have come to your shop and very politely request that you allow me to pick up some online purchased items on the 18th.           06:36 PM, 23rd Feb                     Alikutty UAE ???                    * File attached - 88888001159420230219_9415277482_167677570066
 2_230221_112447.pdf *             06:37 PM, 23rd Feb                   Mais                   We would like to inform you that this order 9415277482 has been placed as home delivery not pick up from the store, and the courier could not deliver your items, so the items have been returned to our warrehouse and the order has been canceled           06:38 PM, 23rd Feb                   Mais                   We kindly ask you to please place a new order again and choose the delivery method you prefer and we will do our best to process the order successfully           06:39 PM, 23rd Feb                   Mais                   And please accept our full apology that we are unable to re ship the items again to the store or to your home address without placing a new order           06:39 PM, 23rd Feb                     Alikutty UAE ???                    So I will order again           06:40 PM, 23rd Feb                   Mais                   Yes please re order the items you wish and w
 e will do our best to process them at the soonest we can           06:41 PM, 23rd Feb                   Mais                   Is there anything else I can assist you with?           06:43 PM, 23rd Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           06:45 PM, 23rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5747557