Subject: Ticket Assigned - Conversation with ?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Feb 2023 14:13:21 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ? ?                    Hello           05:59 PM, 23rd Feb                     ?                    I need help           05:59 PM, 23rd Feb                   Mais                   Dear customer, Good Evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           05:59 PM, 23rd Feb                     ?                    Can u guys send my pick and collect to salmiya block 3 branch           05:59 PM, 23rd Feb                     ?                             06:00 PM, 23rd Feb                     ?                    Pls           06:00 PM, 23rd Feb                   Mais                   Could you please confirm if this is the intended order ?           06:00 PM, 23rd Feb                     ?                    Order # 8415754780           06:00 PM, 23rd Feb                   Mais                   Please give me a
  minute to check.           06:00 PM, 23rd Feb                     ?                    Because the man who assisted me was the one who put the location for pick from the store.. and its not the right store..?           06:01 PM, 23rd Feb                   Mais                   We regret to inform you that we are unable to change the pick up location of the order after it has been confirmed, however please note that anyone from your end can collect the order on your behalf if you wish           06:04 PM, 23rd Feb                     ?                    OK..  thanks           06:05 PM, 23rd Feb                     ?                    But           06:06 PM, 23rd Feb                   Mais                   Is there anything else I can assist you with?           06:06 PM, 23rd Feb                     ?                    Can it be delivered           06:06 PM, 23rd Feb                     ?                    Instead           06:06 PM, 23rd Feb                   Mais              
      Please accept our full apology that we are unable to change the delivery method of the order as well, and we are really sorry for this           06:07 PM, 23rd Feb                     ?                    ?           06:08 PM, 23rd Feb                   Mais                   We are really sorry, we will do our best to raise our quality service and improve our performance in order to meet all your wish           06:09 PM, 23rd Feb                   Mais                   Is there anything else I can assist you with?           06:11 PM, 23rd Feb                     ?                    ?           06:11 PM, 23rd Feb                   Mais                   Is there anything else I can assist you with?           06:12 PM, 23rd Feb                     ?                    None. Thanks           06:12 PM, 23rd Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           06:13 PM, 23rd Feb         
                                  View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5747391