Subject: Ticket Assigned - Conversation with Muneera.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Feb 2023 13:55:29 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Muneera. Muneera.                    hello           05:42 PM, 23rd Feb                     Muneera.                             05:42 PM, 23rd Feb                     Muneera.                    i have been waiting for my order           05:42 PM, 23rd Feb                   Mais                   Hi Muneera, Good Evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           05:43 PM, 23rd Feb                     Muneera.                    i ordered 2 days ago           05:43 PM, 23rd Feb                     Muneera.                    and i haven’t gotten my order yet           05:44 PM, 23rd Feb                     Muneera.                    i need my order to be here before 6pm           05:44 PM, 23rd Feb                   Mais                   We have checked for you and found via your order tracking number FP0223231000494 that your order has been out for delivery on 23-2-23, and we hope it will be delivered to you as soon as possible.           05:47 PM, 23rd Feb                     Muneera.                    can u not contact the delivery guy?           05:47 PM, 23rd Feb                   Mais                   Kindly note that the courier will contact you before delivering the order, so please allow us the time           05:48 PM, 23rd Feb                     Muneera.                    allow u time?           05:48 PM, 23rd Feb                     Muneera.                    this is urgent i need it to be here before 6pm           05:49 PM, 23rd Feb                   Mais                   Sure, please note that we will do our best to deliver the order at the soonest we can           05:50 PM, 23rd Feb                     Muneera.                    i have already been waiting for so long           05:50 PM, 23rd Feb                     Muneera.                    the app said it will be delivered next day           05:51 PM, 23rd Feb                     Muneera.                    and that did not happen           05:51 PM, 23rd Feb                   Mais                   Please accept our full apology for the delay, we will deliver your order today and at the soonest we can           05:51 PM, 23rd Feb                   Mais                   Just please allow us the time           05:52 PM, 23rd Feb                   Mais                   Is there anything else I can assist you with?           05:53 PM, 23rd Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           05:55 PM, 23rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5747297