Subject: Ticket Assigned - Conversation with Ahmed
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 23 Feb 2023 13:33:56 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ahmed Ahmed                    Hello           05:16 PM, 23rd Feb                     Ahmed                    Hi           05:17 PM, 23rd Feb                     Ahmed                    9413910210           05:17 PM, 23rd Feb                   Mais                   Hi Ahmed, Good Evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           05:18 PM, 23rd Feb                   Mais                   As per our records the order 9413910210 has been delivered successfully, could you please elaborate your query?           05:18 PM, 23rd Feb                     Ahmed                    14 days had been completed but I still haven't received my Cashback           05:19 PM, 23rd Feb                   Mais                   Please give me a minute to check.           05:19 PM, 23rd Feb                     Ahmed                    Ok           05:19 PM, 23rd Feb                   Mais                   Sorry for the delay, we are still checking           05:26 PM, 23rd Feb                     Ahmed                    Okay           05:27 PM, 23rd Feb                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             05:30 PM, 23rd Feb                   Mais                   We will get in touch with you at the soonest.           05:31 PM, 23rd Feb                     Ahmed                    Ok           05:31 PM, 23rd Feb                   Mais                   Is there anything else I can assist you with?           05:32 PM, 23rd Feb                     Ahmed                    Try to fix it as soon as possible please           05:32 PM, 23rd Feb                   Mais                   Sure, we will do the needful and solve the issue at the soonest we can           05:32 PM, 23rd Feb                     Ahmed                    Ok           05:33 PM, 23rd Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           05:33 PM, 23rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5747187