Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 23 Feb 2023 12:00:57 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    H           03:42 PM, 23rd Feb                     User                             03:43 PM, 23rd Feb                     User                             03:43 PM, 23rd Feb                     User                    Please let the driver call me now           03:43 PM, 23rd Feb                     User                    i placed my order 36 hours before           03:44 PM, 23rd Feb                     User                    and still no one call me           03:44 PM, 23rd Feb                     User                    just here they tell me that is ny order on the way !!!           03:44 PM, 23rd Feb                     User                    I need my order now           03:45 PM, 23rd Feb                   Mais                   Dear customer, Good Evening. Thank you for contacting Home Centre. My name is Mais. We would be happy to help you.           03:45 PM, 23rd Feb                   Mais                   Please give me a minute to check.           03:45 PM, 23rd Feb                     User                    Ok           03:45 PM, 23rd Feb                     User                    or give me the driver number           03:46 PM, 23rd Feb                   Mais                   We have checked for you and found via your order tracking number FP0222230003613 that your order has been out for delivery on 23-2-23, and we hope it will be delivered to you as soon as possible.           03:48 PM, 23rd Feb                   Mais                   Kindly accept our full apology that we do not have the courier's number, however you will be contacted before delivering the order so please arrange with him to deliver the items at your specified time           03:48 PM, 23rd Feb                   Mais                   Is there anything else I can assist you with?           03:50 PM, 23rd Feb                     User                    This is the answer of your company in all the previous conversations, and my order did not arrive. What should I do with this talk?           03:52 PM, 23rd Feb                     User                    Your company doesn’t have any numbers for the customer service!???           03:52 PM, 23rd Feb                     User                    ?           03:55 PM, 23rd Feb                   Mais                   Please accept our full apologies for the inconvenience caused to you.           03:56 PM, 23rd Feb                   Mais                   Kindly note that your items are on their way to you, please allow us the time so that we can do the needful           03:56 PM, 23rd Feb                   Mais                   As well, the courier will contact you before delivering the order so please arrange with him           03:56 PM, 23rd Feb                   Mais                   Please rest assured and we will arrange the delivery on a priority           03:56 PM, 23rd Feb                   Mais                   Is there anything else I can assist you with?           03:57 PM, 23rd Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a nice day!           04:00 PM, 23rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5746762