Subject: Ticket Assigned - Conversation with B
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 22 Feb 2023 14:08:30 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with B B                    Hi           05:49 PM, 22nd Feb                     B                    I received this message today           05:50 PM, 22nd Feb                     B                             05:50 PM, 22nd Feb                     B                    Could you please elaborate this as why Max has canceled the return request?           05:50 PM, 22nd Feb                   Mais                   Hi Bnish, Good Evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           05:52 PM, 22nd Feb                   Mais                   Please accept our full apologies for the inconvenience caused to you.           05:52 PM, 22nd Feb                   Mais                   Please give me a minute to check.           05:52 PM, 22nd Feb                     B                    Ok           05:53 PM, 22nd Feb               
     Mais                   Could you please confirm if you have handed the items to the courier or nor?           05:56 PM, 22nd Feb                   Mais                   Could you please confirm if you have handed the items to the courier or not?           05:56 PM, 22nd Feb                     B                    No one came to pick up the items           05:57 PM, 22nd Feb                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           05:58 PM, 22nd Feb                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           06:00 PM, 22nd Feb                     B                    Yes           06:01 PM, 22nd Feb                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           06:01 PM, 22nd Feb                     B                    055-4123354  410, Warsan Akasya building A Internation
 al city phase 2           06:01 PM, 22nd Feb                     B                    Dubai           06:01 PM, 22nd Feb                   Mais                   We would like to inform you that a new return request has been created for the products from the order 9412571100 dated on 22-2-22 and the item will be received by the transport partner LMG within 3 to 5 working days .           06:05 PM, 22nd Feb                     B                    You mean 22-2-23           06:06 PM, 22nd Feb                   Mais                   Sorry for this mistake, yes the return request has been created today on 22-2-23           06:06 PM, 22nd Feb                     B                    Ok           06:06 PM, 22nd Feb                   Mais                   Is there anything else I can assist you with?           06:07 PM, 22nd Feb                     B                    No thank you           06:07 PM, 22nd Feb                   Mais                   It was a pleasure to assist you. Tha
 nk you for shopping with Max.  Have a nice day!           06:08 PM, 22nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5743501