Subject: Ticket Assigned - Conversation with Hamid Ahmad
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 22 Feb 2023 14:03:10 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hamid Ahmad Hamid Ahmad                    I will give you time as I don't have other options here. But I didn't expect this kind of service from such reputable company such Max. I'm loyal customer of Max but I have never expected to be treated in this way. It's first time I opted delivery option as I always opt shop collection           05:57 PM, 22nd Feb                   Mais                   Hi Hamid, Good Evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           05:59 PM, 22nd Feb                     Hamid Ahmad                    Hi, we missed you! We were unable to deliver your order 9415025745 on 2023-02-22 17:42:31. We'll make another delivery attempt soon. Click to give feedback https://shkrn.app.link/ElTPfb6auxb Stay Happy!           05:59 PM, 22nd Feb                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           05:59 PM, 22nd Feb                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             05:59 PM, 22nd Feb                   Mais                   We know that you expect the highest levels of service from our company, and we are very sorry for our failure to comply to the basic standards related to delivering the order.           05:59 PM, 22nd Feb                   Mais                   Please allow us the time so that we can do the needful and we will update you at the soonest we can           05:59 PM, 22nd Feb                   Mais                   Is there anything else I can assist you with?           06:01 PM, 22nd Feb                     Hamid Ahmad                    Thanks           06:02 PM, 22nd Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max  Have a nice day!           06:02 PM, 22nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5743473