Subject: Ticket Assigned - Conversation with Remas
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 22 Feb 2023 13:37:12 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Remas Remas                    Good afternoon           05:27 PM, 22nd Feb                   Mais                   Hi Remas, Good Evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           05:29 PM, 22nd Feb                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           05:30 PM, 22nd Feb                     Remas                    The man who is delivering the order he called at 1:27 and I told him that I am out then  he told me I will deliver it in the evening now I called him he told me that I don't have any order to Rabia           05:31 PM, 22nd Feb                     Remas                    So my order is coming today or it is canceled?           05:31 PM, 22nd Feb                   Mais                   Please give me a minute to check.           05:32 PM, 22nd Feb                     Remas                    OK           05:32 PM, 22nd Feb                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             05:34 PM, 22nd Feb                   Mais                   We will get in touch with you and deliver your order at the soonest we cna           05:34 PM, 22nd Feb                     Remas                    OK thank you           05:34 PM, 22nd Feb                   Mais                   Is there anything else I can assist you with?           05:35 PM, 22nd Feb                     Remas                    No thanks           05:35 PM, 22nd Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           05:36 PM, 22nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5743355