Subject: Ticket Assigned - Conversation with Helena
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Feb 2023 13:18:31 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Helena Helena                    Hi           05:13 PM, 22nd Feb                     Helena                    I still did not get confirmation to pick up my order           05:13 PM, 22nd Feb                     Helena                    Thank you, we'll notify you when your order  9415087319 for Animal Textured Slip-On Ankle ...  is ready for collection from Shoexpress  DEIRA CITY CENTER, Near DEIRA CITY CENTER METRO STATION , DEIRA.           05:14 PM, 22nd Feb                   Mais                   Hi Helena, Good Evening. Thank you for contacting us. My name is Mais. We would be happy to help you.           05:14 PM, 22nd Feb                   Mais                   Please be assured as we have now escalated this issue to our store team and they are closely working on this to fix it for you.             05:15 PM, 22nd Feb                   Mais                   We will get in touch with you at the soonest we can           05:15 PM, 22nd Feb                     Helena                    Ok           05:16 PM, 22nd Feb                   Mais                   Is there anything else I can assist you with?           05:17 PM, 22nd Feb                     Helena                    No, ill wait for it           05:17 PM, 22nd Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           05:18 PM, 22nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5743262