Subject: Ticket Assigned - Conversation with Nivia
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 22 Feb 2023 12:06:16 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nivia Nivia                    Hai           03:54 PM, 22nd Feb                     Nivia                    I already paid the bill           03:54 PM, 22nd Feb                     Nivia                    Amount was deducted from banks           03:54 PM, 22nd Feb                   Mais                   Hi Nivia, Good Evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           03:55 PM, 22nd Feb                   Mais                   Please give me a minute to check.           03:55 PM, 22nd Feb                     Nivia                             03:56 PM, 22nd Feb                     Nivia                    Wat about this third message           03:57 PM, 22nd Feb                   Mais                   Please give me a minute to check.           03:59 PM, 22nd Feb                   Mais                   We sincer
 ely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: 8415779966 was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: 8415780022           04:00 PM, 22nd Feb                   Mais                   The payment has been captured only once from your account which is for the new successfully placed order.           04:00 PM, 22nd Feb                   Mais                   Is there anything else I can assist you with?           04:01 PM, 22nd Feb                     Nivia                    So u received the payment right           04:02 PM, 22nd Feb                   Mais                   Yes and the order has been placed successfully           04:03 PM, 22nd Feb                     Nivia                    Fine           04:03 PM, 22nd Feb             
       Mais                   Is there anything else I can assist you with?           04:03 PM, 22nd Feb                     Nivia                    Can I receive the order tomorrow           04:04 PM, 22nd Feb                   Mais                   Kindly note that we will do our best to deliver the order at the soonest we can           04:04 PM, 22nd Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:06 PM, 22nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5742942