Subject: Ticket Assigned - Conversation with ‏‏‎ ‎
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 21 Feb 2023 13:41:44 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ‏‏‎ ‎ ‏‏‎ ‎                    Hello           05:30 PM, 21st Feb                     ‏‏‎ ‎                    I've been waiting for a refund for over a week           05:31 PM, 21st Feb                   Mais                   Dear customer, Good Evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           05:31 PM, 21st Feb                     ‏‏‎ ‎                             05:31 PM, 21st Feb                     ‏‏‎ ‎                    No refund had been issued yet           05:31 PM, 21st Feb                   Mais                   Please give me a minute to check.           05:31 PM, 21st Feb                     ‏‏‎ ‎                    This is not normal           05:31 PM, 21st Feb                   Mais                   We would like to inform you that we have processed the refund of the amount 3 KWD successfully from our end on 2/14/23 and it should be appeared within 14 days maximum           05:33 PM, 21st Feb                   Mais                   Please allow us the time so that the refund can be processed           05:34 PM, 21st Feb                   Mais                   Is there anything else I can assist you with?           05:38 PM, 21st Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           05:41 PM, 21st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5739509