Subject: Ticket Assigned - Conversation with Nisha
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 21 Feb 2023 11:39:56 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nisha Nisha                    Hello           03:29 PM, 21st Feb                   Mais                   Hi Nisha, Good Evening. Thank you for contacting us. My name is Mais. We would be happy to help you.           03:30 PM, 21st Feb                     Nisha                    I had returned some items few days ago but I haven't received the refund           03:31 PM, 21st Feb                   Mais                   Could you please confirm if this is the intended order 9414475163?           03:35 PM, 21st Feb                     Nisha                    Yes           03:35 PM, 21st Feb                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             03:36 PM, 21st Feb                   Mais                   We will get in touch with you at the soonest we can           03:37 PM, 21st Feb                   Mais                   Is there anything else I can assist you with?           03:38 PM, 21st Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a nice day!           03:39 PM, 21st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5738884