Subject: New Reply Received - Refund
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 20 Feb 2023 13:17:41 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Refund  Ticket comment <div dir="auto">I still haven’t received my refund!</div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 14 Feb 2023 at 11:23 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Laila​,</div>
<div dir="ltr">
<br>Thank you for reaching out to us.</div>
<div dir="ltr">​</div>
<div dir="ltr">Please accept our full apologies for the inconvenience caused to you.<br><br>We would like to inform you that we have processed the refund of amount 54.094 QAR on <span style="white-space:pre-wrap" dir="ltr">​</span>2/8/23 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">In the event that the amount does not appear in your account within the specified time, please contact your bank in order to serve you fully.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>
</div>
</div>
<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Max </span>Support Team.</div>
</div>

	

</div></blockquote>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div>
<div class="MsoNormal"><font><strong><span style="font-size:13.5pt;color:rgb(102,102,102);letter-spacing:0.3pt;background-image:initial;background-position:initial;background-repeat:initial">Laila Rita Pinto</span></strong><span style="font-size:13.5pt;color:rgb(102,102,102)"><br>
</span><span style="font-size:8.5pt;color:rgb(85,85,85)">Assistant to the Program Chair and Program
Assistant, Business Administration<span style="font-size:13.5pt;color:rgb(102,102,102)"><br>
</span><span style="font-size:8.5pt">Carnegie Mellon University in Qatar</span></span></font></div>

<div class="MsoNormal"><span style="font-size:8.5pt;color:rgb(85,85,85)"><font>Office: +974 4454-8567 | Mobile: +974 5583-8771</font></span></div>
</div></div></div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5690788