Subject: Ticket Assigned - Conversation with Elizabeth
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Feb 2023 11:26:53 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Elizabeth Elizabeth                    Sorry I wasn't by my phone           03:11 PM, 20th Feb                     Elizabeth                    Let me take the picture please           03:11 PM, 20th Feb                   Mais                   Hi Elizabeth, Good Evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:11 PM, 20th Feb                   Mais                   Sure, please take your time           03:11 PM, 20th Feb                     Elizabeth                             03:12 PM, 20th Feb                     Elizabeth                    See even the presentation           03:13 PM, 20th Feb                     Elizabeth                    The thing is just twisted and not the quality I ordered           03:13 PM, 20th Feb                   Mais                   Please accept our full apologie
 s for the inconvenience caused to you.           03:14 PM, 20th Feb                     Elizabeth                             03:14 PM, 20th Feb                     Elizabeth                    This is the quality I ordered, but not the colour           03:15 PM, 20th Feb                   Mais                   We can arrange a collection process for the items, could you please confirm your wish about this?           03:15 PM, 20th Feb                     Elizabeth                    Yes please I wish to return it           03:16 PM, 20th Feb                   Mais                   Could you please share with us the names of the items as they are on the site?           03:17 PM, 20th Feb                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           03:18 PM, 20th Feb                   Mais                   I have not received a response from you still, please confirm if we are still connected?           03:20 PM, 20th Feb     
                 Elizabeth                             03:20 PM, 20th Feb                     Elizabeth                             03:21 PM, 20th Feb                     Elizabeth                    I've answered!  Did you not see?           03:22 PM, 20th Feb                   Mais                   We would like to inform you that we have created a return request for the items           03:23 PM, 20th Feb                   Mais                   You must have received an email notification from us containing a link. We request you to please click on that link and fill your address and contact details.           03:24 PM, 20th Feb                     Elizabeth                             03:24 PM, 20th Feb                     Elizabeth                    Okay           03:24 PM, 20th Feb                   Mais                   Is there anything else I can assist you with?           03:25 PM, 20th Feb                   Mais                   It was a pleasure to assist you. Thank y
 ou for shopping with Centrepoint.  Have a nice day!           03:26 PM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5734628