Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 20 Feb 2023 10:54:51 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           02:49 PM, 20th Feb                     User                    I can use my reward point in the app? For payment?           02:50 PM, 20th Feb                   Mais                   Dear customer, Good Evening. Thank you for contacting Home Centre. My name is Mais. We would be happy to help you.           02:50 PM, 20th Feb                   Mais                   Here's how you can pay with your Shukrans: Log in to your account. The Checkout indicator on the checkout page will help you determine how many points you can spend. Move the cursor to choose the amount of savings you want.           02:51 PM, 20th Feb                     User                    Ok           02:51 PM, 20th Feb                   Mais                   Is there anything else I can assist you with?           02:53 PM, 20th Feb                  
  Mais                   It was a pleasure to assist you. Thank you for shopping with Home Centre  Have a nice day!           02:54 PM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5734446