Subject: Ticket Assigned - Conversation with Hana
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 20 Feb 2023 10:24:19 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hana Hana                    Hi           02:11 PM, 20th Feb                     Hana                    Good pm,The other day someone want to pick up tje return items of mine and he said this area is not his area so he didnt go here,i change already the address al.muteena to oud al muteena can you check of someone will pick up again thanks and have a nice day           02:13 PM, 20th Feb                     Hana                    We received your return request for order 9414008373 Mesh Detail Padded Underwired ... . Our delivery partner will pick up your return in 2-5 days.           02:13 PM, 20th Feb                   Mais                   Good Evening Hana, Thank you for contacting us. My name is Mais, I will be happy to help you.           02:15 PM, 20th Feb                   Mais                   Please accept our full apologies for the inconvenience caused to you.           02:15 PM, 20th Feb                   Mais                   Could you please share with us your exact address?           02:15 PM, 20th Feb                     Hana                    Ok           02:16 PM, 20th Feb                     Hana                             02:16 PM, 20th Feb                     Hana                    Its also in my max apps i already change the add it was wrong before           02:17 PM, 20th Feb                     Hana                    https://maps.google.com/maps?q=25.2743554,55.4524571           02:18 PM, 20th Feb                     Hana                    This is my location           02:18 PM, 20th Feb                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             02:19 PM, 20th Feb                   Mais                   We will get in touch with you at the soonest we can           02:20 PM, 20th Feb                   Mais                   Is there anything else I can assist you with?           02:22 PM, 20th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           02:24 PM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5734301