Subject: Ticket Assigned - Conversation with business
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 19 Feb 2023 13:20:50 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with business business                    Good evening           04:59 PM, 19th Feb                     business                    Thank you for your order. Order 9414951275 for Solid Fade Resistant T-shirt w... +5more item(s) for AED  105.0 is confirmed. Expect delivery by 19-02-2023.           05:00 PM, 19th Feb                   Mais                   Dear customer, Good Evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           05:01 PM, 19th Feb                   Mais                   Please give me a minute to check.           05:01 PM, 19th Feb                     business                              05:01 PM, 19th Feb                     business                              05:01 PM, 19th Feb                     business                    Sorry, we''re unable to deliver Solid Fade Resistant T-shirt w... +5item(s) of
  order 9414951275 AWB FP021723000735. Please check your email for more details.           05:02 PM, 19th Feb                     business                    Your refund of AED 105.00 for order 9414951275 is on its way & will be credited in 5-7 business days.           05:03 PM, 19th Feb                     business                    Sorry, we had to cancel Graphic Print T-shirt  -  Oran... +1item(s) items of order 9415214435 due to reasons beyond our control. AED 17.80 will be refunded in 5-7 business days.           05:03 PM, 19th Feb                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           05:04 PM, 19th Feb                   Mais                   We would like to inform you that our courier partner tried to deliver your order 9414951275  without success           05:04 PM, 19th Feb                   Mais                   The courie
 r has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.           05:04 PM, 19th Feb                   Mais                   Once again please accept our full apology, and be assured that this error will be raised to the concerned team to try not to repeat this error again. Your time and your comfort are important to us.           05:05 PM, 19th Feb                   Mais                   Is there anything else I can assist you with?           05:06 PM, 19th Feb                     business                    I requested already 16th February, they are saying only website through ,           05:06 PM, 19th Feb                   Mais                   Could you please elaborate your query?           05:07 PM, 19th Feb                     business                    6qty           05:08 PM, 19th Feb                   Mais                   We would like to inform you that this order 9414951275  has been canceled and retu
 rned to our warehouse as the courier could not be able to deliver it           05:11 PM, 19th Feb                   Mais                   Is there anything else I can assist you with?           05:12 PM, 19th Feb                     business                    Can you please deliver to my shop           05:13 PM, 19th Feb                   Mais                   Please accept our full apology that we are unable to reship the items after they returned to our warehouse, we kindly ask you to please place a new order with the items you want and we will do our best to deliver your order successfully without any delays or mistakes           05:17 PM, 19th Feb                   Mais                   Is there anything else I can assist you with?           05:18 PM, 19th Feb                     business                    ?           05:19 PM, 19th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           05:2
 0 PM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5730957