Subject: Ticket Assigned - Conversation with @AbDuLlAh
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 19 Feb 2023 12:23:03 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with @AbDuLlAh @AbDuLlAh                    Hlo           04:03 PM, 19th Feb                   Mais                   Hi Abdullah, Good Evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:04 PM, 19th Feb                     @AbDuLlAh                    Yesterday I have ordered and I received today           04:04 PM, 19th Feb                     @AbDuLlAh                    But the size was not ok           04:04 PM, 19th Feb                     @AbDuLlAh                    So I need to return it           04:05 PM, 19th Feb                   Mais                   Could you please share your order number so that I can assist you further?           04:05 PM, 19th Feb                     @AbDuLlAh                    So what's the process           04:05 PM, 19th Feb                     @AbDuLlAh                    #9415
 256425           04:06 PM, 19th Feb                   Mais                   We would like to inform you that you can return the item to the nearest store to you or through the online           04:06 PM, 19th Feb                   Mais                   And in case you want to return through the online, please share with us the name of the item as it is on the site so that we can do the needful           04:06 PM, 19th Feb                     @AbDuLlAh                    Or can u change the size           04:07 PM, 19th Feb                   Mais                   Please accept our full apology that we do not have online exchange option available at this time.           04:08 PM, 19th Feb                     @AbDuLlAh                    Ok           04:08 PM, 19th Feb                     @AbDuLlAh                    Can we come to the store and change the size at that moment           04:09 PM, 19th Feb                   Mais                   Kindly note that you can check with the
  store about the exchanging           04:10 PM, 19th Feb                     @AbDuLlAh                    If I would return now through online So how much time it will take for the refund of money           04:11 PM, 19th Feb                   Mais                   The courier will take 3-5 working days to collect the item and then the refund will be processed after reaching the item to the warehouse which may takes 3-5 working days as well           04:13 PM, 19th Feb                     @AbDuLlAh                    So the refund of money I will get by cash           04:14 PM, 19th Feb                     @AbDuLlAh                    Can I get the number of medina mall max           04:16 PM, 19th Feb                   Mais                   Kindly note that you can visit this link https://www.maxfashion.in/in/en/storelocator in order to find all the stores with all their details           04:19 PM, 19th Feb                   Mais                   Is there anything else I can ass
 ist you with?           04:20 PM, 19th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:22 PM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5730663