Subject: Ticket Assigned - Conversation with Emjii
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Feb 2023 12:09:53 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Emjii Emjii                    Hello there           04:01 PM, 19th Feb                     Emjii                    Regarding my return items they havent collect it yet           04:01 PM, 19th Feb                   Mais                   Hi Emjii, Good Evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:01 PM, 19th Feb                   Mais                   Could you please confirm if this is the intended order 9412547939?           04:01 PM, 19th Feb                     Emjii                    yes please           04:02 PM, 19th Feb                   Mais                   Please give us some time, because the issue has been escalated to the courier team, and they will do their best to help you properly.           04:02 PM, 19th Feb                   Mais                   Kindly note that this is yo
 ur complaint number 5702736           04:03 PM, 19th Feb                   Mais                   Our team is working on the issue, so please allow us the time and we will collect your items at the soonest we can           04:04 PM, 19th Feb                     Emjii                    please been 3 weeks already           04:05 PM, 19th Feb                   Mais                   I totally understand you, please accept our full apology for the delay, and please be assured that we will do our best to solve this issue at the soonest we can           04:06 PM, 19th Feb                   Mais                   Is there anything else I can assist you with?           04:07 PM, 19th Feb                     Emjii                    thats all thank you           04:08 PM, 19th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:09 PM, 19th Feb                                          View conv
 ersation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5730605