Subject: Ticket Assigned - Conversation with Sharlot
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Feb 2023 12:00:19 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sharlot Sharlot                    Hi           03:46 PM, 19th Feb                   Mais                   Hi Sharlot, Good Evening.. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:48 PM, 19th Feb                     Sharlot                    Regarding my order number 8415305708 Im very sorry because I don't know that my internet sim is not allowed by calling so I registered my internet sim  in your store for my order. Please deliver it tomorrow. And please tell your delivery man to ring the bell. Thank you           03:49 PM, 19th Feb                   Mais                   We would like to inform you that the expected date of the order to be delivered is 19-02-2023, so please allow us the time, and the courier will contact you on +96598902408 before delivering the order, please confirm if your contact number is active or not?           03:52 PM, 19th Feb                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           03:53 PM, 19th Feb                     Sharlot                    My contact number is active but it is an internet sim card           03:54 PM, 19th Feb                   Mais                   Could you please confirm if the WhatsApp is active? and in case you have an alternative active contact number please share it with us so that we can do the needful           03:57 PM, 19th Feb                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           03:58 PM, 19th Feb                     Sharlot                    My WhatsApp number is +639284385347 and this is active your courrier can call me  here. Thanks           03:58 PM, 19th Feb                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             03:59 PM, 19th Feb                   Mais                   We will get i touch with you and deliver your items at the soonest we can           03:59 PM, 19th Feb                     Sharlot                    Thank you           03:59 PM, 19th Feb                   Mais                   Is there anything else I can assist you with?           03:59 PM, 19th Feb                     Sharlot                    No thanks           03:59 PM, 19th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:00 PM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5730561