Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 19 Feb 2023 11:57:44 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           03:44 PM, 19th Feb                     User                    how heavy this is?           03:44 PM, 19th Feb                     User                    https://www.homecentre.com/kw/ar/p/161844088           03:44 PM, 19th Feb                   Mais                   Dear customer, Good Evening. Thank you for contacting Home Centre. My name is Mais. We would be happy to help you.           03:44 PM, 19th Feb                   Mais                   Please give me a minute to check.           03:45 PM, 19th Feb                     User                    You didn't send me an email           03:45 PM, 19th Feb                     User                    Ok           03:45 PM, 19th Feb                   Mais                   We would like to inform you that the item Width (cm) is: 90 and the Depth (cm)is: 200       
     03:47 PM, 19th Feb                   Mais                   As well, the Mattress Thickness (cm): 18           03:48 PM, 19th Feb                     User                    And the Weight?           03:48 PM, 19th Feb                   Mais                   Kindly note that the Weight including the previous dimensions           03:49 PM, 19th Feb                     User                    Can I put it in a bunk bed?           03:50 PM, 19th Feb                     User                    ?           03:53 PM, 19th Feb                   Mais                   Kindly note that it is depend on the dimensions of the bed           03:54 PM, 19th Feb                   Mais                   Is there anything else I can assist you with?           03:56 PM, 19th Feb                     User                    Thank you           03:56 PM, 19th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a nice day!      
      03:57 PM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5730545