Subject: Omannet Transfer request: Order id: 1714154108
From: Manish Kumar <[email-masked]>
To: Ansari Mustak <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Mais Hasan <[email-masked]>, Riyas Muhammad <[email-masked]>
Date: Sun, 19 Feb 2023 03:16:41 -0700 (MST)

Hi Team, 

Please assist us on the below Omannet transfer request. 

Problem Statement: Refund Follow Up 

Order id: 1714154108 
Order date: Feb 10, 2023 

Refund amount: 16.2 OMR 
Payment method: OMANNET 

Issue description: The customer wants the amount to be refunded to his bank account OMANNET, and we have raised the issue to Jira team under this link https://landmark.atlassian.net/browse/REL-167061 and they informed us that the amount has been removed, so please check and do the needful. 

Thanks for your help! 

Regards, 
Manish