Subject: Ticket Assigned - Conversation with Fatima Usman
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Feb 2023 10:49:49 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Fatima Usman Fatima Usman                    Hello           02:40 PM, 17th Feb                   Mais                   Hi Fatima, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:41 PM, 17th Feb                     Fatima Usman                    I just received my order and it's incomplete. The order number is 8414903798           02:41 PM, 17th Feb                   Mais                   Please give me a minute to check.           02:42 PM, 17th Feb                     Fatima Usman                    Ok           02:43 PM, 17th Feb                   Mais                   Kindly note that we have checked and it turns that your order has been delivered completely, expect this item Bessie London Printed Tote Bag with Detachable Strap and Zip Pouch which it has been canceled due to quality check reasons           02:43 PM, 17th Feb                     Fatima Usman                    Apart from the cancelation, 9 items were ordered. Out of which only 8 spaghetti blouses were received.           02:44 PM, 17th Feb                     Fatima Usman                             02:45 PM, 17th Feb                     Fatima Usman                    One item named "solid vest with scoop neck and spaghetti straps" size 8 is missing           02:45 PM, 17th Feb                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             02:47 PM, 17th Feb                   Mais                   We will get in touch with you at the soonest we can           02:47 PM, 17th Feb                     Fatima Usman                    Alright, I'll be waiting. Thank you           02:47 PM, 17th Feb                   Mais                   Is there anything else I can assist you with?           02:48 PM, 17th Feb                     Fatima Usman                    No that'll be it           02:49 PM, 17th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           02:49 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5723133