Subject: Ticket Assigned - Conversation with Ameer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Feb 2023 10:34:02 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ameer Ameer                    My total  amount was 469 dirham I   gave 500 dirham asked for change delivery boy is very rude he take back my order and he doesn’t have 30 dirham change           02:27 PM, 17th Feb                   Mais                   Hi Ameer, Good Afternoon. Thank you for contacting us. My name is Mais. We would be happy to help you.           02:28 PM, 17th Feb                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           02:28 PM, 17th Feb                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             02:28 PM, 17th Feb                   Mais                   We will get in touch with you and deliver your items at the soonest we can           02:28 PM, 17th Feb                     Ameer                    Ok           02:29 PM, 17th Feb                   Mais                   Is there anything else I can assist you with?           02:29 PM, 17th Feb                     Ameer                    Just teach your delivery person how to talk           02:30 PM, 17th Feb                   Mais                   Sure, please accept our full apology for this mistake, we will do our best to raise our quality service and improve our performance in order to meet all your wish           02:31 PM, 17th Feb                   Mais                   Is there anything else I can assist you with?           02:32 PM, 17th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a nice day!           02:33 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5723083